How to “Speed Date” Your Employees

Hold on — there’s no need to call Gloria Allred. We’re not advocating office relationships. We’d just like to point out that tips for speed dating could actually apply to employee communications:

• Make a good first impression … and quick: Don’t forget — we live in the world of one-minute managers, five-minute abs and 30-minute meals. So be clear, concise and persuasive. Get your message right at first try; there may not be a second chance.
  
• Focus on the other person: It’s not about you, so leave out the unwelcome details about why the upcoming layoff or latest takeaway is actually good for the company. What do your employees need to know? What do they care about? What information would leave them with their dignity and self esteem intact, even if you were sharing bad news?
  
• Ask open-ended questions: There’s an art to asking a good question. Whether it’s a one-on-one conversation or a group discussion, design your questions to help draw out your listener(s) and avoid the dreaded “yes/no” response. You’ll come away with some valuable insights, and your employees won’t feel that they’ve wasted a perfectly good lunch hour.
  
• Watch your body language: No matter how carefully you craft your message, your posture, gestures and facial expressions will reveal the truth. Crossing your arms, leaning away from the table and avoiding eye contact are surefire ways to shut down your audience.
  
• Keep it professional: In the work world, as in the dating world, TMI is a big NO. So be personable, but not overly familiar.
  
• Follow up when you say you will: If you’ve committed to getting back to an employee, don’t put him/her on the back burner. And telling that person, “Sorry, I’ve been so busy,” is not a valid excuse. Whether you’re 16, 36 or 56, it’s no fun waiting for a call!
  

So the next time you’re preparing an email blast or putting together a staff presentation, think about what it takes to be a good “date.” Whether you’re trying to find the love of your life, or engage your employees, it’s all about being genuine, making an honest connection and treating the other person with respect.